Unfailing consideration and kindness demonstrated by the attention given to the request of a patient. Your entire staff are exemplary.
Just a note to thank you for all your efforts to improve the quality of my mother's life. I appreciate your openness to suggestions and willingness to try different things that might work for Mom. The extra effort was immediately apparent after our phone call last week. When I spoke to Mom a couple of days later, she said she didn't know what happened, but she is being treated like a queen! You can't ask for more than that.
Lorien's team of therapists worked very hard to bring back what I had lost. They are all dedicated personnel and terrific individuals.
"I am writing to express my extreme satisfaction with the care I received at your Columbia facility. I had just gotten a knee replacement at HCGH, and ended up at Lorien for 14 days to recover to the point that I could safely return home. All of your staff that I interacted with were friendly, competent, and extremely professional. My nurses always presented a calm and soothing demeanor, never acting impatient, and always seemed to be looking out for ways to make my stay more tolerable. These women strike me as people who chose this field because they genuinely like to help people above all else. Thank you for your kind and effective care!"
Thank you for the caring environment you provide to those who are our most beloved. Please know your devotion does not go unnoticed.
My Mom spent 20 days at Lorien for Rehab in February 2011. I feel that this facility is a 'far cry' from other Rehab centers (know this - been there DONE that!) over the last 10-15 years! Their P.T. and O.T. staffs are some of the best that I have seen (in practice)! The rooms are cleaner and more well cared for than most!! For me it is one of the best in Baltimore County!
I appreciate your patience when answering my questions and the true calling that you have for working with the elderly. Your kindness will always be remembered by me and my family.
I had excellent care at my recent stay. The staff and food was excellent! My stay there was most pleasant and I must say if I ever have to stay in a nursing home again, I only hope a room there would be available!
Your staff is very competent in every respect. Their conduct and demeanor are quite professional, yet their concern for the patients and families are very sincere and genuine.
During some trying months for mom, Brenda and I were able to take some solace in the fact that she was being cared for by caring professionals. Mom very much liked you all and the Lorien environment. Thank you for everything.
We thank you for giving mom the best care that she has received from a skilled nursing home. Your staff was not only professional and caring but very respectful of her wishes. We could not have asked for better care for her. We can never re-pay you for the work that you do.
May God bless you all for doing such a noble service to the residents.
It's so good to know warm, considerate people, who try to help others, in all that they do. People whose lives, show the meaning of kindness. It's so good to know, special people like you.
Lorien has been such a blessing to us; your warmth and compassion as well as your care let us rest assured that our parents are always in good hands.
Please thank the staff at Lorien Taneytown for their kindness and patience with me while I was a patient there. I am so thankful to have a facility like this at such a close location.
To all the staff at Lorien,
We want to thank you so much for all the help and kindness you gave our dad. He was a wonderful man and loving father and we will miss him so.
The care you all gave him and the friendship you all showed, from all the aides, dining room staff, nurses, medicine aides, all of you were so much appreciated. We will never forget you for it
It was a pleasure to be a part of the Lorien family - I know you all hold a special place in my heart - your kindness will never be forgotten.